Terms of Service

These Terms of Service ("Terms") govern your use of the Dwight Electric LLC website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. About Dwight Electric LLC

Dwight Electric LLC is a licensed electrical contractor based in Brooklyn, New York, providing residential and commercial electrical services across all five boroughs of New York City. We are licensed, bonded, and insured to perform electrical work in the State of New York.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

• Use the website in any way that violates applicable local, state, national, or international laws or regulations.
• Transmit any unsolicited or unauthorized advertising or promotional material.
• Attempt to gain unauthorized access to any portion of the website or its related systems.
• Reproduce, duplicate, copy, or resell any part of our website without express written permission.

3. Services and Estimates

All estimates provided by Dwight Electric LLC are free and non-binding unless confirmed in writing through a signed contract or proposal. Actual project costs may vary based on scope, materials, and site conditions discovered during work.

We reserve the right to decline any service request at our discretion. All electrical work is performed in compliance with the New York City Electrical Code and applicable National Electrical Code (NEC) standards.

4. SMS Text Messaging Terms

Dwight Electric LLC uses Twilio, a third-party SMS messaging platform, to communicate with customers via text message. The following terms apply to our SMS communications program.

4.1 Program Description

By opting in, you consent to receive recurring automated and non-automated SMS text messages from Dwight Electric LLC. Messages may include:

• Appointment confirmations, reminders, and scheduling updates
• Estimate follow-ups and project status notifications
• Invoicing and payment reminders
• Promotional offers, service announcements, and seasonal specials
• Customer service responses

4.2 How to Opt In

You may opt in to receive SMS messages from Dwight Electric LLC by:

• Checking the SMS consent checkbox on our website contact form and providing your mobile phone number.
• Texting START or YES to our business number: (929) 492-2209.
• Verbally consenting during a phone or in-person consultation.

By opting in, you confirm that you are the account holder or authorized user of the mobile phone number provided and that you are 18 years of age or older.

4.3 How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any text message from Dwight Electric LLC. After opting out:

• You will receive a single confirmation message acknowledging your opt-out.
• No further SMS messages will be sent to your number, except as required by law.
• To re-subscribe, text START to (929) 492-2209.

4.4 Help

For assistance with SMS messaging, reply HELP to any message or contact us at:

• Phone: (929) 492-2209
• Email: [email protected]

4.5 Message and Data Rates

Message and data rates may apply. Message frequency varies based on your interactions with us. Dwight Electric LLC is not responsible for any charges applied by your mobile carrier. Check with your carrier for details about your plan.

4.6 Supported Carriers

SMS messaging is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, and others. Carrier support may vary. Dwight Electric LLC and Twilio are not liable for delayed or undelivered messages due to carrier issues.

4.7 Privacy of SMS Communications

Your mobile number and SMS opt-in data will not be shared with or sold to third parties for their marketing purposes. For more information, see our Privacy Policy.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Dwight Electric LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

6. Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Dwight Electric LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless Dwight Electric LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your use of our website or services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Kings County, New York.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms, please contact us: